To maintain a safe and fair gaming environment, all operators are required to verify the identity and age of their players before any funds are moved. This "Know Your Customer" (KYC) process is a standard industry practice that prevents the creation of fraudulent accounts and ensures that the platform is not accessed by underage individuals. Most importantly, verification protects you by ensuring that your winnings are withdrawn only to an account that you legally own.
During this process, you will typically be asked to provide documents from a few general categories: a government-issued photo ID, a recent proof of address (such as a utility bill), and proof of ownership for your chosen payment method. When submitting these, ensure you take clear, high-resolution photographs. Avoid using flash that creates glare, ensure all four corners of the document are visible in the frame, and make sure the text is legible and not blurred.